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Youth Enrichment Handbook for Parents 2016 - 2017

Safekey & Teen Scene Registration Information Initial Registration Youth Enrichment registration consists of two parts: participant information forms and payment. Parents are required to complete new forms each school year and pay an annual registration charge in order for their child to attend any Youth Enrichment program. Then parents can register (make payment) at any City of Henderson recreation center or online. Location and pricing information is available at cityofhenderson.com. Once school has started, parents can fill out/turn in their child’s participant information forms at Safekey/Teen Scene sites. Children must be registered and payments must be received in advance before the child may attend. Registration/Payment Procedures 4 • Safekey/Teen Scene is available at your child’s school on days when school is in session. • Registration and payment must be completed in advance of the first participation. • The annual registration charge will be added to your account upon completed processing of all required forms. • Payments can be made online at cityofhenderson.com or in person at any City of Henderson recreation center. • Sibling discounted rates are available for more than one child in a family. • Registration forms, including specific days being paid for, must be filled out with each payment by the parent or guardian. Your cooperation will assist our staff in accurately enrolling your child. • In order to ensure accuracy, please do not send payments to the recreation centers with your child; they will not be accepted. • When paying at our recreation centers, please allow for plenty of time to fill out your registration form and for front desk staff to process your transaction. • Please verify days registered, as days selected are locked in and cannot be credited or moved. • Once payment has been received, credits or refunds will not be issued for days your child is unable to attend Safekey/Teen Scene. • Parents MUST bring their receipt to the site for payment verification. If a receipt is not presented, the child will not be allowed to participate in the program. • Daily costs must be paid in full before the child is permitted to attend the program. To assist parents who may have scheduling conflicts or unpredictable work schedules, Convenience Cards are available for sale at our recreation centers during normal hours of operation. The Convenience Card enables you to pay in advance for your child’s day of attendance. Present your Convenience Card to site staff upon arrival and they will complete a payment notice. Parents will be asked to sign the payment notice and it will serve as the receipt for the day. Convenience Cards are non-refundable and cannot be used as part of a split transaction (e.g., using a Convenience Card and paying the difference with cash or a credit card). For details, inquire at your Safekey/Teen Scene site.


Youth Enrichment Handbook for Parents 2016 - 2017
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