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Youth Enrichment Handbook for Parents 2016 - 2017

9 PROCEDURES & INFORMATION Kids Zone/Teen Kamp Registration & Payment Initial Registration/Deposits: Initial registration and deposits are processed through online and mail-in registration. Online registration for Youth Enrichment programs may differ from the majority of our other Parks and Recreation programs. Parents can register in advance any week in Kids Zone or Teen Kamp with a 10 percent per child per week nonrefundable/ non-transferable deposit. Deposits are not accepted for school holidays, Clark County School District professional development days or Safekey/Teen Scene programs. See the current issue of Henderson Happenings for detailed program information and registration timelines and dates. Deposits: Unless otherwise specified, deposits are available as a costeffective method of ensuring your child’s spot in our programs, provided the remaining balance is paid on time. Program space is limited. Deposits are non-transferrable and non-refundable. Amounts paid for any week in excess of the deposit may be refunded, if requested in writing at least 7 days prior to the child’s attendance in the program, less a $5 administrative charge per week. The balance amount beyond the 10 percent deposit is refundable upon request prior to the week of attendance. Weekly Payment: Once the participant is enrolled with a deposit for a particular week(s), a weekly payment must be made to complete the registration and maintain their spot in the program. Payment in full is required on or before the Wednesday prior to each week the child is scheduled to participate. The Wednesday deadline time depends on the payment method you choose: • Online registration: until 11:59 p.m. • Any recreation center: hours of operation may vary by location. • Mail: refer to the current issue of Henderson Happenings for instructions. Mail-in registration must be received by the Wednesday prior to the week your child will be attending. The City of Henderson is not responsible for delayed or lost mail. Late payments result in loss of deposit. Please check with the individual facilities for availability. If space becomes available, the full weekly payment will be required. We understand that children may come from a situation where parents are separated, divorced, or currently seeking a divorce. However, if an account is left unpaid, the child will not be allowed to participate in the program, regardless of which parent is responsible for paying the balance. Please save your receipts for tax purposes. We do not automatically issue end-of-year statements. If you have an online account, you can view all of your transactions online (and print copies). Please see page 26 for additional information about receipts.


Youth Enrichment Handbook for Parents 2016 - 2017
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